Last Updated: 10-08-2026

At Rayhan Alrawabi, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us to place an order.

Information We Collect

When you interact with Rayhan Alrawabi, we may collect information such as:

• Your name
• Phone number
• WhatsApp number
• Delivery address
• Email address, if provided
• Order details
• Payment-related information, where applicable
• Information you provide when communicating with our team

We may also collect limited technical information about how you use our website, such as browser type, device information, and website usage information.

How We Use Your Information

We use your information to:

• Process and confirm your orders
• Arrange delivery
• Communicate with you about your order
• Respond to customer enquiries
• Provide customer support
• Improve our website and services
• Comply with applicable legal and regulatory requirements

WhatsApp Orders

Because Rayhan Alrawabi processes orders through WhatsApp, information you provide to us through WhatsApp may be used to confirm and fulfil your order.

WhatsApp is a third-party service and its use is also subject to WhatsApp’s own privacy policies and terms.

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers, such as delivery partners, payment service providers, website/service providers, or other parties where reasonably necessary to fulfil your order or comply with legal obligations.

UAE consumer-protection rules require suppliers to protect consumer privacy and data security, while UAE data-protection law provides a broader framework for personal-data protection.

Data Security

We take reasonable measures to protect the personal information we hold against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Marketing Communications

If we send promotional communications, you may request that we stop sending them.

We will handle personal information and marketing activities in accordance with applicable UAE laws.

Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or other actions concerning your data.

To make a privacy-related request, contact us at:

Email: [Email Address]
WhatsApp: [WhatsApp Number]

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.